FAQs
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How long will it take to receive my order?
We take pride in making sure your order is handled with care from the moment you place it. Processing takes up to 48 hours to ensure everything is prepared perfectly for you. Once shipped, your beautiful package will be on its way and can take anywhere from 1 to 2 weeks to arrive at your doorstep, depending on your location. We promise—it’ll be worth the wait!
What is the best way to make the most out of the hair?
To keep your hair looking flawless for as long as possible, we recommend giving it a fresh start before each install by washing it thoroughly with shampoo and conditioner—Dawn dish soap works too for a deep clean. Always have your install done by someone experienced, and protect your style with a scarf or bonnet while sleeping or lounging. Brush gently every day to keep strands smooth and tangle-free. When it’s time to store your hair, make sure it’s completely clean, air-dried, brushed, and tucked neatly into the bag it came in. To extend its beauty, limit heat use and let it air dry after washes—your hair will thank you!
What is the refund/return policy?
We want you to love every strand you receive from Amore Luxury Extensions. If there’s ever an issue, a claim must be submitted within 72 hours of delivery so we can review and handle it accordingly. Refunds or exchanges are only available for hair that is unused, unaltered, and in its original packaging with the seal intact, or for items that arrive incorrect, defective, or damaged. For health and safety reasons, opened or installed hair cannot be returned. If your return is approved, refunds are processed within 5–7 business days to your original payment method. Shipping costs are covered by us only if the issue is our error.